1. About us

This store is operated by J's Ashanti's. You can contact us at support@jsashanti.com or +233 (0) 20 194 4235.

2. Using our site

• You must be at least 18 years old to place an order.
• You agree to provide accurate account and delivery information and to keep your login details secure.
• You may not misuse the site, attempt to gain unauthorised access, or use it for any unlawful purpose.

3. Products and pricing

• All prices are shown in Ghana Cedis (GHS) and include applicable taxes unless stated otherwise.
• We try to describe and picture products accurately, but colours and finishes may vary slightly from images on your screen.
• If we discover a genuine pricing or description error, we will contact you before processing your order and you may cancel it.
• Product availability is not guaranteed and stock may sell out.

4. Orders and payment

• Placing an order is an offer to buy. A contract is formed when we confirm and accept your order.
• Payment is processed through our payment provider. We may cancel an order if payment is not completed or is declined.

5. Delivery

We will agree delivery arrangements and timescales with you at checkout or by contacting you. Risk in the goods passes to you on delivery.

6. Returns and refunds

Your right to return items and receive refunds is set out in our Refund & Return Policy, which forms part of these terms.

7. Reviews and user content

If you submit a product review, it must be honest and based on your own experience. Do not post unlawful, misleading or offensive content. We may remove content that breaches these terms.

8. Our liability

We provide the site with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits your statutory rights as a consumer or our liability for death or personal injury caused by our negligence.

9. Privacy

We handle your personal data as described in our Privacy Policy and Cookie Policy.

10. Governing law

These terms are governed by the laws of the Republic of Ghana, and any disputes are subject to the jurisdiction of its courts.

11. Changes

We may update these terms from time to time. The version shown here, with the "last updated" date, is the one that applies.

12. Contact

Questions about these terms? Email support@jsashanti.com.